About Printing Services

Approximately 8,000 separate jobs come in every year—quick print to long run—amounting to over 100 million pages. PS does all university stationery, the Indiana Magazine of History, two publications for the IUB Department of Religious Studies, and all types of work for the IU Alumni Association, Kelley School of Business, SPEA, Music, Education, the IU Foundation and the College of Arts and Sciences, to name a few.

Founders Day programs, commencement programs on all campuses and paper products for the alumni trustee elections (450,000 ballots; 450,000 bios and 900,000 envelopes) are staples.

“We are a service organization rather than an auxiliary unit. We’re self-supporting,” he explained meaning Goss and his administrative staff are always looking for new ways to extend the reach of their organization in delivering services.

Three offset presses purchased in recent years have made “quick, make-ready” jobs an easy delivery to IU clients on all the campuses. While PS has been functioning in some capacity since 1914, the digital age continues to bring challenges as well as enhanced capabilities to the unit. The demand for high-quality color printing, for example, has made a huge change in the way printing operations do business, Goss said.

But customer service remains tantamount, Goss suggests, because the campuses of Indiana University are PS’ client base.

Kathi Spicer, customer service manager and 43 year PS employee, points out that her team is available to take a project from creation to final distribution—whether a brochure, flyer, formal program or even a magnet. Any IU department is a potential client; the only thing that is required is an IU account number. Twenty percent of printing orders now come through the PS Web site and expedites delivery time.

Personalization has become a big seller in the printing field, Goss said, and work printed at PS can be labeled to target a particular group because PS maintains the university’s faculty and staff mailing lists as well as several others. PS also has long-standing partnerships with several external printers and finishing houses that do binding, embossing and die-cutting, for example, and that customer inquiries about printing projects include advice on these other providers.